Pricing

Pay as you go
- £ 48 /hour
- - (plus travel expenses if necessary)
  - No contract agreement required
  - Only pay for what you use
  - Great service with no commitments
  - Service assurance guarantee
  - Options to include; ransomware-resistant backups + enterprise-grade security protection

Best choice

Flexi-Plan Standard
- £ 89.99 /month
- - 4 hours support included + £28/hr additional support
  - Monthly contract, costs less compared to 5 hours of PAYG support
  - For businesses with up to 10 devices
  - On-site support visits can be purchased at a discounted rate
  - Our standard response time and SLA
  - Option to include ransomware-resistant backups and enterprise-grade security protection
  - 24/7 pro-active monitoring of your infrastructure included

Fixed Fee Premium
- £ 15 per PC/laptop/tablet
- - £65 per server (physical/VM)
  - Annual
  - Unlimited phone support
  - On-site support visits can be purchased at a discounted rate
  - Our premium response time and SLA
  - Option to include ransomware-resistant backups and enterprise-grade security protection
  - 24/7 pro-active monitoring of your infrastructure included

Fixed Fee VIP
- £ 29 per PC/laptop/tablet
- - £90 per server (physical/VM)
  - Annual
  - Unlimited phone support
  - On-site support visits can be purchased at a discounted rate
  - Our VIP response time and SLA
  - Option to include ransomware-resistant backups and enterprise-grade security protection
  - 24/7 pro-active monitoring of your infrastructure included

* Please contact us for special pricing for educational, non-profit, and charitable organisations.

Standard Response Time and SLA:

Standard Response Time and SLA: Our standard package offers a 24-hour response time and a 72-hour resolution time for non-critical matters. We prioritize efficient and reliable support to keep your operations running smoothly.

Premium Response Time and SLA:

Premium Response Time and SLA: Upgrade to our premium package for a 4-hour response time and a 24-hour resolution time for non-critical matters. We prioritize prompt assistance to minimize disruptions to your operations.

VIP Response Time and SLA:

VIP Response Time and SLA: Become a VIP customer and enjoy a 1-hour response time and a 4-hour resolution time for non-critical matters. You’ll receive immediate attention and exceptional support to address your concerns swiftly and effectively.